Shipping Policy
At VAMUR™, we aim to process and deliver every order safely and efficiently. Please read the following shipping information before placing your order.
### 1. Order Processing
All orders are processed within 1–3 business days after the order is successfully placed.
Orders placed on weekends or public holidays may be processed on the next business day.
Once your order has been dispatched, you will receive the available shipping and tracking details through your registered contact information.
### 2. Delivery Time
After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service.
Delivery times may vary due to:
- Remote or difficult-to-reach locations
- Weather conditions
- Public holidays
- Courier delays
- High-volume sale periods
- Unforeseen circumstances beyond our control
The estimated delivery time is therefore not a guaranteed delivery date.
### 3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
Any applicable free-shipping offers will be clearly mentioned on our website or during checkout.
### 4. Tracking Your Order
Once your order has been shipped, you may receive a tracking number or tracking link through your registered email address or mobile number.
You can use the tracking details to check the current status of your shipment.
### 5. Incorrect Address or Contact Details
Customers are responsible for providing accurate delivery information, including:
- Full name
- Complete delivery address
- PIN code
- Mobile number
- Email address
VAMUR™ will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If an order is returned to us because of an incorrect address, unavailable recipient, or repeated delivery failure, additional shipping charges may apply for re-dispatch.
### 6. Delayed or Lost Shipments
While we work with reliable courier partners, occasional delays may occur during transit.
If your order appears to be significantly delayed or is reported as lost by the courier, please contact us at anvavbuilds100@gmail.com with your Order ID.
We will coordinate with the courier partner and assist you with the available resolution.
### 7. Damaged Package on Delivery
If your package appears visibly damaged, opened, or tampered with at the time of delivery, please take photographs and record a continuous unboxing video before opening or handling the contents.
If the product inside is damaged or leaking, please contact us within 48 hours of delivery in accordance with our Return & Replacement Policy.
### 8. Cash on Delivery
If Cash on Delivery (COD) is available for your location, the applicable COD charges, if any, will be displayed at checkout.
COD availability may vary depending on the delivery location and courier service.
### 9. International Shipping
At present, VAMUR™ ships within India only, unless international shipping is specifically made available on our website.
### 10. Contact Us
For any shipping-related questions or concerns, please contact us at:
Email: vamur3006@gmail.com
Please include your Order ID whenever contacting us regarding an existing order.
VAMUR™ reserves the right to update this Shipping Policy when necessary. Any changes will be posted on this page.